Last updated: September 6, 2026
Every membership starts with a 7-day free trial. Cancel before the trial ends and you are never charged. We would rather you decide with real sessions behind you than with a refund form in front of you.
You can cancel at any time from your space (Membership, then Manage billing). Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. We do not refund the remaining part of a monthly or annual period after that period has started, except in the cases below.
If a technical problem on our side prevents you from using the service for a meaningful part of a billing period, email us within 14 days and we will refund that period or credit it, your choice. If you were charged after cancelling, or charged twice, we refund the difference in full. Refunds go back to the original payment method and typically appear within 5 to 10 business days.
As a consumer you have a 14-day right to withdraw from the day your paid membership begins. By starting the free trial you ask us to make the service available immediately. If you withdraw within those 14 days, we refund the full amount when no sessions have been used since the paid period began, and otherwise a proportional amount for the days remaining. Email ayorkateam@gmail.com with the email address on your account; no form or reason is required.
The annual plan is priced as two months free against paying monthly. Beyond the withdrawal period above, annual plans are not refunded pro rata; if your situation changes, write to us and we will find something fair.
Billing questions and refund requests: ayorkateam@gmail.com. See also our Terms.